At Veresk network company, we strive to provide a satisfying and worry-free experience for you. Therefore, all of our products come with a quality and authenticity guarantee. If there is any issue with the purchased product or you are not satisfied, you can request a return based on the conditions outlined below.
Warranty and Return Conditions
Return Period: You have up to 15 days from the date of receiving the product to return it if you are unsatisfied or if there is a defect.
Condition of Returned Products:
The product must be in its original condition without any damage or alteration.
All accessories, packaging, and tags should be included with the product.
How to Request a Return: To initiate a return, simply contact our support team or submit a return request through your account.
Review and Approval of Requests: Once we receive the product, our team will promptly inspect it, and if it meets the conditions, your payment will be refunded to your account within 15th business day
Return Shipping Costs: If the product was received with an issue or defect, we will cover the return shipping cost. Otherwise, the return shipping cost is the customer’s responsibility.
Support and After-Sales Services
Our support team is always ready to assist you and resolve any potential issues. If you have any questions or concerns, please feel free to reach out to us via the contact information listed on the site.
Note: Certain items, such as discounted products, hygiene items, and digital products, may not be eligible for warranty or return. Please review the product conditions carefully before making a purchase.